At JustTenh, we understand that sometimes plans change, and you may need to cancel your order. Our cancellation policy is designed to be as straightforward and customer-friendly as possible. Please read our policy below for details.

Eligibility for Cancellation:

1. Orders can be canceled only before the seller accepts the order.
2. Once the seller accepts the order, it cannot be canceled. However, if the item is out of stock or rejected by the seller, a refund will be processed automatically.

How to Cancel Your Order:

1. To cancel your order, please email our customer service team at justtenh92@gmail.com with your order number and request for cancellation.
2. If your cancellation request is received before the seller accepts the order, the order will be canceled, and you will receive a confirmation email.
3. If the seller has already accepted the order, cancellation will not be possible, and you will need to wait for the item to be delivered. You can then follow our refund policy if the item is eligible.

Refunds for Canceled Orders:

1. If your cancellation request is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
2. Shipping costs are non-refundable unless the item was out of stock or rejected by the seller.

Exceptions:

1. Custom or personalized items cannot be canceled once the order is placed.
2. Final sale items are not eligible for cancellation.

Contact Us: If you have any questions about our cancellation policy, please contact us at:

• Email: justtenh92@gmail.com
• Phone: 069 287 070

We appreciate your understanding and thank you for shopping with [Your Fashion Brand]. We are committed to providing you with the best possible service and ensuring your satisfaction with every purchase.